Privacy Policy

VibeLive provides real-time video and audio communication infrastructure designed for developers and builders.

This Privacy Policy applies to:

• Developers who create accounts or integrate the Service
• Visitors to our website

Developers who integrate VibeLive into their own applications are responsible for their end users and must provide their own privacy policies and obtain any required consents.

When developers integrate VibeLive into their applications, Makedo acts as a service provider or data processor with respect to end-user data processed through the Service.

Developers determine the purposes and means of processing such data and are responsible for:

• Providing appropriate privacy disclosures
• Obtaining legally sufficient consent from end users
• Complying with applicable privacy, recording, and data protection laws

We may collect the following categories of information:

a. Technical Information

• IP address
• Device and browser information
• Access logs
• Error logs

b. Usage Information

• Room identifiers
• Session timestamps
• Participant counts
• Feature usage data

c. Account Information

• Developer email address
• Developer authentication credentials
• End-user authentication tokens and session credentials

d. Cookies and Analytics

We use cookies and similar technologies for authentication, performance, and analytics purposes.

We use Google Analytics to understand usage patterns and improve the Service. Google Analytics may collect information such as IP address, device information, and interaction data in accordance with its own privacy practices. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

As a video infrastructure provider, VibeLive routes and forwards real-time audio and video streams as part of normal SFU (Selective Forwarding Unit) operation. This transmission is transient — VibeLive does not analyze, store, or retain any media content.

If developers enable recording functionality within their applications, recording occurs within the developer’s environment and outside of Makedo’s storage systems. Developers are solely responsible for obtaining legally sufficient consent from participants and complying with all applicable recording, wiretap, and privacy laws.

We use collected information to:

• Operate and maintain the Service
• Improve performance, reliability, and security
• Prevent abuse, fraud, and misuse
• Provide billing and account management (including through Stripe)

We retain data as follows:

• IP addresses and access logs: up to 60 days
• Session metadata: for the duration of an active account and up to 90 days after account termination
• Analytics data: according to Google Analytics retention settings

We may retain information longer if required by law or for legitimate business purposes such as dispute resolution or enforcement of agreements.

We do not sell personal information.

We do not sell or share personal information for cross-context behavioral advertising.

We may share information with:

• Service providers, such as hosting providers, Stripe for payment processing, and Google Analytics for analytics
• Legal authorities if required by law
• A successor entity in the event of a merger, acquisition, or corporate restructuring

Service providers are authorized to use information only as necessary to provide services to us.

VibeLive operates from the United States.

If you access the Service from outside the United States, you understand that your information may be transferred to and processed in the United States, which may have different data protection laws than your jurisdiction.

We implement industry-standard administrative, technical, and organizational safeguards designed to protect information, including encryption in transit where appropriate.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure.

The Service is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

Depending on your jurisdiction, you may have rights to access, correct, delete, or request information about the personal information we collect.

Account Closure & Data Deletion

To close your account and request deletion of your data, email contact@makedo.com with the subject line “Account Deletion Request.” Include the email address associated with your account. We will confirm receipt and complete the deletion within 5 business days.

For any other privacy-related requests — such as accessing, correcting, or exporting your data — contact us at the same address.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to request access to, deletion of, or information about personal information we collect.

We will not discriminate against you for exercising your privacy rights.

European Privacy Rights

If you are located in the European Economic Area (EEA) or United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, restrict processing of, or port your personal data. You may also have the right to object to processing or withdraw consent at any time.

To exercise these rights, contact us at contact@makedo.com.

We may update this Privacy Policy from time to time.

If we make material changes, we will update the “Last Updated” date at the top of this Policy.

Continued use of the Service after updates constitutes acceptance of the revised Privacy Policy.